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63. Kogan and Kogan, Pharmacist to the Nation, 150.
64. Pepper Pod, 1937.
65. Kogan and Kogan, Pharmacist to the Nation, 154.
66. Pepper Pod, 1939.




TLFeBOOK
notes 241

67. Kogan and Kogan, Pharmacist to the Nation, 174.
68. Videotaped interview with Chuck Walgreen, July 1994.
69. Ibid.
70. Peter Jennings and Todd Brewster, The Century (New York: Doubleday,
1998), 239.
71. Abbey, Walgreens: Celebrating 100 Years, 41.
72. Videotaped interview with Chuck Walgreen, July 1994.
73. David Brinkley, Washington Goes to War (New York: Random House,
Ballantine Books, 1988), 70.
74. Ibid., 71.
75. Ibid., 73.
76. Ibid., 74.
77. U.S. War Department, War Times, 1943, from the Walgreens™ archives.
78. Letter from Secretary of War Henry Stimson to Charles Walgreen Sr.,
September 12, 1945, Walgreens archives.
79. Walgreens 1942 annual report.
80. Abbey, Walgreens: Celebrating 100 Years, 54“55.



4 the postwar era: 1945“1970

1. John U. Bacon, Blue Ice: The Story of Michigan Hockey (Ann Arbor:
University of Michigan Press, 2001), 135.
2. Herman Kogan and Rick Kogan, Pharmacist to the Nation (Deerfield, IL:
Walgreen Co., 1989), 183“184.
3. Ibid., 184“185.
4. Pepper Pod, March 1946, Walgreens archives.
5. Kogan and Kogan, Pharmacist to the Nation, 188.
6. Marilyn R. Abbey, Walgreens: Celebrating 100 Years (Deerfield, IL: Walgreen
Co., 2001), 85.
7. Kogan and Kogan, Pharmacist to the Nation, 188“189; and Abbey, Walgreens:
Celebrating 100 Years, 85.
8. Kogan and Kogan, Pharmacist to the Nation, 221“222; and Abbey, Walgreens:
Celebrating 100 Years, 45“46.
9. Abbey, Walgreens: Celebrating 100 Years, 46.




TLFeBOOK
242 notes

10. Kogan and Kogan, Pharmacist to the Nation, 226.
11. Kogan and Kogan, Pharmacist to the Nation, 228; and Abbey, Walgreens:
Celebrating 100 Years, 47, 51, 67“68.
12. Kogan and Kogan, Pharmacist to the Nation, 227“228; and Abbey, Walgreens:
Celebrating 100 Years, 47.
13. Videotaped interview with Chuck Walgreen, July 1994.
14. Abbey, Walgreens: Celebrating 100 Years, 59.
15. Videotaped interview with Chuck Walgreen, July 1994.
16. Abbey, Walgreens: Celebrating 100 Years, 59.
17. Kogan and Kogan, Pharmacist to the Nation, 181; and author interview with
Chuck Walgreen, May 22, 2003.
18. Kogan and Kogan, Pharmacist to the Nation, 181.
19. Ibid., 183.
20. Walgreens 1947 annual report.
21. Abbey, Walgreens: Celebrating 100 Years, 74.
22. Ibid.
23. Ibid., 73.
24. Pepper Pod, May 1960.
25. Kogan and Kogan, Pharmacist to the Nation, 224“225.
26. Pepper Pod, May 1961.
27. Kogan and Kogan, Pharmacist to the Nation, 225.
28. Company Web site, www.PigglyWiggly.com. See “About Us,” All in a Name.
29. Kogan and Kogan, Pharmacist to the Nation, 197.
30. Abbey, Walgreens: Celebrating 100 Years, 93.
31. Ibid., 72.
32. Kogan and Kogan, Pharmacist to the Nation, 199.
33. Abbey, Walgreens: Celebrating 100 Years, 64.
34. Kogan and Kogan, Pharmacist to the Nation, 200“201.
35. Pepper Pod, May, 19, 1952.
36. Kogan and Kogan, Pharmacist to the Nation, 210.
37. Abbey, Walgreens: Celebrating 100 Years, 64.
38. Author interview with Chuck Walgreen, May 22, 2003.
39. Ibid.
40. Abbey, Walgreens: Celebrating 100 Years, 64.
41. Ibid.
42. Kogan and Kogan, Pharmacist to the Nation, 204“205.




TLFeBOOK
notes 243

43. Ibid., 210.
44. Kogan and Kogan, Pharmacist to the Nation, 201.
45. Abbey, Walgreens: Celebrating 100 Years, 67.
46. Kogan and Kogan, Pharmacist to the Nation, 202.
47. Abbey, Walgreens: Celebrating 100 Years, 67.
48. Business Week, March 7, 1953.
49. Barron™s, April 1958.
50. Value Line, 1963, Walgreens archives.
51. Kogan and Kogan, Pharmacist to the Nation, 209.
52. Pepper Pod, December 19, 1955.
53. Abbey, Walgreens: Celebrating 100 Years, 45.
54. Ibid., 54.
55. Abbey, Walgreens: Celebrating 100 Years, 11.
56. Ibid., 46.
57. Ibid., 7“8.
58. Chain Store Weekly, 1964, 231.
59. Abbey, Walgreens: Celebrating 100 Years, 54.
60. Chain Store Weekly, 1963, 230.


5 reinventing the corporation:
1970“1990

1. Author interview with Cork Walgreen, July 10, 2003.
2. Marilyn R. Abbey, Walgreens: Celebrating 100 Years (Deerfield, IL: Walgreen
Co., 2001), 9.
3. Author interview with Cork Walgreen, July 10, 2003.
4. Ibid.
5. Ibid.
6. Jim Collins, Good to Great (New York: HarperCollins, 2001), 12“13.
7. Author interview with Cork Walgreen, July 10, 2003.
8. Chuck Walgreen™s speech, from Walgreen Co.™s videotape of the tribute to
Cork Walgreen III on his retirement, 1998.
9. Author interview with Cork Walgreen, July 10, 2003.
10. Ibid.
11. Ibid.




TLFeBOOK
244 notes

12. Collins, Good to Great, 12.
13. Author interview with Cork Walgreen, July 10, 2003.
14. Abbey, Walgreens: Celebrating 100 Years, 9.
15. Author interview with Dan Jorndt, October 23, 2002.
16. Ibid.
17. Author interview with Bill Shank, May 22, 2003.
18. Author interview with Cork Walgreen, July 10, 2003.
19. Author interview with Dan Jorndt, October 23, 2002.
20. Abbey, Walgreens: Celebrating 100 Years, 79.
21. Ibid.
22. Ibid.
23. Ibid.
24. Author interview with Cork Walgreen, July 10, 2003.
25. Ibid.
26. Author interview with Dan Jorndt, October 23., 2002.
27. Author interview with Bill Shank, May 22, 2003.
28. Abbey, Walgreens: Celebrating 100 Years, 9.
29. Author interview with Cork Walgreen, July 10, 2003.
30. Ibid.
31. Author interview with Dan Jorndt, October 23, 2002.
32. Bo Schembechler and Mitch Albom, Bo (New York: Warner, 1989), 153.
33. Lew Young, Views on Management, in Thomas J. Peters and Robert H.
Waterman Jr., In Search of Excellence (New York: Warner, 1982), 292.
34. Peters and Waterman, In Search of Excellence, 293, 296, 300.
35. Abbey, Walgreens: Celebrating 100 Years, 51“52.
36. Ibid., 82.
37. Author interview with Cork Walgreen, July 10, 2003.
38. Collins, Good to Great, 32“33.
39. Author interview with Cork Walgreen, July 10, 2003.
40. Ibid.
41. Abbey, Walgreens: Celebrating 100 Years, 95.
42. Carl Sewell, Customers for Life (New York: Pocket Books, Simon & Schuster,
1990), 23.
43. Author interview with Cork Walgreen, July 10, 2003.
44. Ibid.
45. Author interview with Dan Jorndt, October 23, 2002.




TLFeBOOK
notes 245

46. Author interview with Cork Walgreen, July 10, 2003.
47. Abbey, Walgreens: Celebrating 100 Years, 71.
48. Author interview with Cork Walgreen, July 10, 2003.
49. Ibid.
50. Author interview with Dan Jorndt, October 23, 2002.
51. Author interview with Bill Shank, May 22, 2003.
52. Wall Street Transcript, in Abbey, Walgreens: Celebrating 100 Years, 51.
53. Ibid.
54. Author interview with Dan Jorndt, October 23, 2002.



6 poised to pounce: 1990“future

1. Jim Collins, Good to Great (New York: HarperCollins, 2001), 46.
2. Author interview with Dan Jorndt, October 23, 2002.
3. Ibid.
4. Ibid.
5. Ibid.
6. Ibid.
7. Marilyn R. Abbey, Walgreens: Celebrating 100 Years (Deerfield, IL: Walgreen
Co., 2001), 78.
8. Author interview with Dan Jorndt, October 23, 2002.
9. Ibid.
10. Collins, Good to Great, 160“161.
11. Author interview with Dan Jorndt, October 23, 2002.
12. Ibid.
13. Arianna Huffington, Pigs at the Trough (New York: Crown, 2003), 14.
14. Ibid., 12.
15. Ibid., 36.
16. Ibid., 37.
17. Ibid., 12.
18. Author interview with Dan Jorndt, October 23, 2002.
19. Ibid.
20. Collins, Good to Great, 28.
21. Ibid.
22. Ibid., 29.




TLFeBOOK
246 notes

23. Author interview with Dan Jorndt, October 23, 2002.
24. Ibid.
25. Ibid.
26. Author interview with Bill Shank, May 22, 2003.
27. Author interview with Dan Jorndt, October 23, 2002.
28. Ibid.
29. Ibid.
30. Ibid.
31. Author interview with Bill Shank, May 22, 2003.
32. Author interview with Dan Jorndt, October 23, 2002.
33. Collins, Good to Great, 92.
34. Author interview with Dan Jorndt, October 23, 2002.
35. Ibid.
36. Ibid.
37. Ibid.
38. Abbey, Walgreens: Celebrating 100 Years, 94.
39. Collins, Good to Great, 93.
40. Author interview with Dan Jorndt, October 23, 2002.
41. Ibid.
42. Abbey, Walgreens: Celebrating 100 Years, 9.
43. Author interview with Cork Walgreen, July 10, 2003.
44. Author interview with Dan Jorndt, October 23, 2002.
45. Ibid.
46. Ibid.
47. Author interview, 2003 (date withheld for anonymity).
48. Author interview with David Bernauer, June 19, 2003.
49. Ibid.
50. Ibid.
51. Ibid.
52. Ibid.
53. Huffington, Pigs at the Trough, 174.
54. Author interview with Dan Jorndt, October 23, 2002.
55. Author interview David Bernauer, June 19, 2003.
56. Ibid.
57. Ibid.




TLFeBOOK
notes 247

58. Ibid.

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